Privacy Policy

We are committed to protecting you privacy.  We will only use the information that we collect about you lawfully (in accordance with the Data protection Act 1998)

We collect information about you for 2 reasons: firstly, to process your order and second  to provide you with the best possible service.

Your personal details will remain private and confidential. We will never sell, rent, barter or share your personal details in any way with any other company. All data collected is for our internal use only.

The information we hold will be accurate and up to date.  You can check the information we hold about you by emailing us at enquiries@needles-and-spins.co.uk.   If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

 We hate spam as much as you do. Actually, I think we hate it more since we get something like 100-odd junk e-mails each day. So, we will NEVER send you any unsolicited e-mail. If you choose to subscribe to our free newsletter, you will receive your newsletter never more than once a week. Clear unsubscribe details are always shown on the newsletter.

If you choose not to receive our free weekly newsletter, we will only contact you to answer your queries, to send you your order confirmation or contact you on matters specifically relating to your order. We will not contact you at any other time.

We may from time to time, send you pertinent information on special offers, giveaways or special discounts, but only if you have chosen to subscribe to our newsletter.

This site does use cookies. However, we do not keep any of your personal details on cookies. We simply store your Customer ID (just a number) in cookie format. This Customer ID does not correlate to any of your personal information. We also store your first name on cookie format to personalise this website. This cookie is only present if you have registered as a member of our site. If you are not a member, then the only cookie that we use is the Customer ID cookie.

We may from time to time post up surveys to measure your response to certain new additions to the website. As a rule, you are never forced to fill in these surveys. Furthermore, should you choose to fill in the surveys, you can choose to remain anonymous.

If you have any questions/comments about privacy you should email enquiries@needles-and-spins.co.uk