Delivery Information
Goods are usually delivered by Royal Mail First Class, Royal Mail Special Delivery or DHL. Sometimes alternative couriers will be used, particularly for heavy and expensive items. For your reassurance and ours whichever method is used, we only use services which will fully insure your goods and which require a signature on delivery.
Goods will normally be delivered within 1 to 3 working days. On rare occaions this isn't always possible and the maximum period for delivery period is 30 days* unless specifically agreed with you separately. If your order is likely to take more than 3 working days we will be in touch with you as soon as we know this is likely to be the case. If your order hasn't arrived within a reasonable time please contact Customer Services by e-mailing enquiries@needles-and-spins.co.uk, or by telephoning Customer Services on +44 (0)115 877 0781 quoting your order reference number.
* Generally speaking we are currently able to ensure Christmas deliveries, you will be contacted if there is likely to be a problem. |
